Sometimes you might not be altogether satisfied with the products that you've purchased. Not to worry! At vamos, returns are easy!

All you need to do, is to let us know about your desire to return products through any of the following means.

SMS 'R' to +91 9821310492 (Preferably from your number registered with us)

OR

Send an Email to returns@vamosshoes.in

OR

Call our Customer Service Desk @ 1800 100 0000 (between 08:00 hrs. and 24:00 hrs. 7 days a week)

And our returns team would take it up from there!

Returns are FREE at Fashionara.com. We will arrange for a free pick up of your shipment from your location.

In case you are in a location where our FREE pick up facility is unavailable, we request you to ship your package using a courier service of your choice, to the following address:

For hassle free returns processing, do ensure:

• shoes are not used or worn (other than trials)
• Original tags & packaging is intact.
• shoes are not damaged or stained in any manner.
• Original invoice is packed along with the products you wish to return
• All accessories that come along with the products are packed.
• There are no scratches or deformities on the surface of shoes or deformity.
• can return almost anything you buy within 90 days (of delivery) from vamos.com. 

It’s quite simple.

Prepare your returns box - Securely pack the products you want to return in a box/envelope. You can either use the Fashionara box/envelope or use a box/envelope of your own. Product such as Shoes come in their own boxes. Please use an additional layer of outer envelope or box to pack, when you return these products. We may not be able to process returns for products that have damaged original boxes/casings.

Put the tags, and original invoice received from vamos into the returns box and secure the box with an adhesive tape

Finally paste the Self-gumming RETURNS LABEL on the box. This label has your order number and the returns delivery address.